Skip to main content
Giftcloud Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
Due to current high volumes, it is taking longer than usual for us to respond. We understand this is not an ideal situation, however, rest assured that we are doing our best to ensure you will receive a reply to your request. Please do not submit another request as this will stretch our answering times.
  1. Giftcloud
  2. Giftcloud

Giftcloud

About Us

  • Who are Giftcloud?
  • How do I contact Giftcloud?

How do I use my Gift Card?

  • My Gift is lost or stolen
  • When does my Gift Card expire?
  • Can I be sent a physical gift card instead of a digital one?
  • Can I exchange my Gift Card?
  • Can someone else use my gift?
  • Can I use this in-store and online? / How to use your gift
See all 9 articles

Something's not right

  • My offer wasn't tracked
  • The Gift I want to choose is 'Sold out'
  • Is the expiry date of my reward link email and gift card the same?
  • My reward link has expired. What can I do?
  • Gift Card is saying 'not valid'
  • I clicked 'Get Gift' and it's taken me straight to the brand's website and I cannot find my gift card
See all 7 articles

Brand FAQ's (Vodafone, TalkTalk & Sky)

  • MoneySuperMarket FAQ's
  • Your Vodafone Reward
  • Sky Voucher Offers FAQ's
  • TalkTalk Voucher FAQ's
Giftcloud
Powered by Zendesk