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Due to current high volumes, it is taking longer than usual for us to respond. We understand this is not an ideal situation, however, rest assured that we are doing our best to ensure you will receive a reply to your request. Please do not submit another request as this will stretch our answering times.
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  3. Something's not right

Something's not right

  • My offer wasn't tracked
  • The Gift I want to choose is 'Sold out'
  • Is the expiry date of my reward link email and gift card the same?
  • My reward link has expired. What can I do?
  • Gift Card is saying 'not valid'
  • I clicked 'Get Gift' and it's taken me straight to the brand's website and I cannot find my gift card
  • I'm having trouble opening my Gift Card
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